FAQ’s
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You Have Questions—And That’s Okay. We’re Here to Help.
Choosing an assisted living home for someone you love is never easy. It’s a decision filled with emotion, uncertainty, and the hope of finding a place where your loved one will feel safe, comfortable, and cared for—just like home. We understand how overwhelming this journey can feel, and we’re here to walk beside you every step of the way.
At Audubon Care Homes, we believe that no question is too small, and every concern deserves a thoughtful answer. That’s why we’ve gathered a comprehensive list of the most common questions families ask—because you deserve clarity, comfort, and confidence in every choice you make.
Take your time exploring the answers below, and know that if you need more support, we’re always just a call away. Your peace of mind matters to us.
Frequently Asked Questions
What Is Residential Assisted Living—and Why Is It a Better Choice?
Residential Assisted Living is a new standard of care that feels less like a facility—and more like home. Unlike the crowded, impersonal nature of large “big-box” senior living facilities, residential assisted living offers an intimate, warm, and nurturing environment where your loved one is more than just a number—they’re family.
At Audubon Care Homes in Metairie, we believe that personalized care thrives in smaller, more comfortable settings. Our homes provide a true sense of community, with beautifully furnished spaces that feel like a real home—not a hospital or institution. What truly sets us apart is our exceptional caregiver-to-resident ratio, the highest you’ll find anywhere in the country. This means more attention, quicker responses, and deeper connections with caregivers who genuinely get to know your loved one’s needs, preferences, and personality.
Why is this better than staying at home? While aging at home may seem ideal, it can often lead to isolation, safety concerns, and inconsistent care. Our homes provide 24/7 support, companionship, and a sense of belonging—all in a setting designed to offer peace of mind for both residents and their families.
Why choose us over a big-box facility? Large facilities often feel overwhelming, and residents can get lost in the crowd. At Audubon Care Homes, your loved one will never feel forgotten. They’ll receive personalized attention, compassionate care, and enjoy meaningful connections with both staff and fellow residents—all in a cozy, home-like setting.
When you choose Audubon Care Homes, you’re not just finding a place for your loved one to live—you’re finding a home where they can thrive, feel valued, and be cared for with dignity and love.
Is there a shortage of high-quality assisted living and memory care beds in New Orleans?
Yes—and it’s worse than most people realize. The demand for high-quality assisted living and memory care far outweighs the supply, leaving families scrambling for options when a crisis happens. Many assume they’ll have time to “shop around” or wait until the need is urgent, only to find that the best places are full and the only available options are subpar facilities that provide little more than basic supervision.
The reality is that not all assisted living homes are the same. Many facilities stretch their staff too thin, hire undertrained caregivers, or simply do the bare minimum to keep their doors open. Families who wait too long often find themselves forced into choosing a place that is “good enough” rather than one that provides true quality care, safety, and dignity.
At Audubon Care Homes, we provide a level of care that most facilities can’t or won’t match. Our homes are small, intimate, and fully staffed with only Certified Nursing Assistants (CNAs), ensuring that your loved one receives expert care from trained professionals—not just someone hired off the street with no experience. And because we offer the highest caregiver pay in the city, we attract and retain the best caregivers, giving your loved one stability and consistent care from people who truly know them.
Don’t wait until it’s too late. Quality assisted living and memory care beds are extremely limited, and families who delay are often left with heartbreaking choices. If you want the best care for your loved one, the time to act is now. Call us today to discuss availability and schedule a tour—because waiting could mean settling for less than they deserve.
How fast do your beds fill up?
Fast. The demand for high-quality assisted living and memory care in New Orleans is at an all-time high, and the reality is that the best places fill up quickly. Families who wait too long often find themselves scrambling for an available bed—only to realize that the only options left are large, understaffed facilities or places that offer little more than basic supervision. In January of 2025. we opened up a new 16 resident home on Seminole Avenue in Bucktown. Once these beds fill up, they rarely open up. The average length of stay of a resident in our homes is nearly 24 months - a testamant to the exceptional care we provide.
At Audubon Care Homes, we intentionally keep our homes small and intimate, providing the highest level of care with a 1:3 caregiver-to-resident ratio on most days and only hiring Certified Nursing Assistants (CNAs). Because of this, our homes have very limited availability, and once our beds are full, they stay full. Many families who inquire too late end up on a waiting list while their loved one remains in an unsafe or unsuitable situation.
If you're considering assisted living or memory care for a loved one, now is the time to act. Waiting too long could mean missing out on a high-quality, secure, and compassionate environment. Call us today to check availability—because the best care is never available for long.
What happens if I wait too long to move my loved one?
Waiting too long is one of the biggest mistakes families make. Many people believe they’ll “know when the time is right,” but the truth is that most families wait until a crisis forces them to act—when it’s already too late to make the best choice.
Read more about our simple move-in process on our How It Works page.
Here’s what often happens:
- A fall, hospitalization, or sudden decline leaves families scrambling to find a care home within days.
- The best homes are full, leaving only subpar facilities or understaffed large communities with long waitlists.
- Rushed decisions lead to regret—many families place their loved one in a facility they wouldn’t have chosen under normal circumstances.
The harsh reality is that quality assisted living and memory care beds are extremely limited. If you wait too long, you may be forced into a decision you never wanted to make.
At Audubon Care Homes, we provide the highest standard of care with a 1:3 caregiver-to-resident ratio on most days and only hire CNAs—but our homes are small, and availability is limited. Families who plan ahead secure the best care in a stress-free, proactive way rather than making a rushed, last-minute choice they later regret.
Don’t wait for a crisis. Call us today to discuss availability—because waiting could mean settling for less than your loved one deserves.
Do most of your residents come from other small care homes or big-box facilities?
Yes! Nearly 85% of our residents move to Audubon Care Homes from other small care homes or big-box facilities. Families often come to us after experiencing poor care elsewhere—overcrowded facilities with terrible caregiver-to-resident ratios, minimal engagement beyond watching TV, and low-quality food. We take pride in being the highest-rated assisted living and memory care provider in the New Orleans area. Our commitment to exceptional care, personalized attention, engaging activities, and high-quality meals makes all the difference. Families who want the best care for their loved ones choose Audubon Care Homes.
How do I know if my loved one is ready for assisted living?
Why is it better for my loved one to move into Audubon Care Homes instead of staying at home or moving in with family?
What types of care needs can you accommodate?
Do you only hire Certified Nursing Assistants (CNAs)?
Yes, at Audubon Care Homes, we exclusively hire Certified Nursing Assistants (CNAs). Unlike many assisted living facilities that employ untrained caregivers with little to no formal healthcare experience, we believe that professional training and certification are essential to providing the highest standard of care. We also pay 30% higher than other assisted living communities in the New Orleans metro area.
CNAs undergo rigorous training, including coursework in patient safety, infection control, mobility assistance, and personal care. This ensures that every caregiver in our homes is equipped to handle complex needs, recognize early signs of health issues, and provide residents with the professional, compassionate support they deserve.
In addition to hiring only CNAs, we also offer the highest caregiver pay in the city. This commitment attracts and retains top talent, reducing staff turnover and ensuring consistent, high-quality care for our residents. Families can feel confident knowing their loved ones are in the hands of skilled professionals who are dedicated to their well-being.
What services and support do you provide for residents?
At Audubon Care Homes, we are dedicated to offering comprehensive, personalized care that caters to the unique needs of each resident. Our services and support include:
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Assisted Living & Memory Care: Specialized programs designed to support residents with daily activities and those experiencing memory-related conditions, such as Alzheimer's and dementia.
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24-Hour Care & Supervision: Our compassionate caregivers are available around the clock to ensure the safety and well-being of all residents.
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Exceptional Caregiver-to-Resident Ratios: We pride ourselves on maintaining one of the highest caregiver-to-resident ratios in the industry, allowing for attentive and individualized care.
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On-Site Medical Services:
- Regular visits from the entire healthcare team to monitor and address health concerns.
- Access to a licensed speech therapist, family counselor, podiatrist, dentist, and music therapist to support various aspects of resident health.
- A nurse and pharmacist on call 24 hours a day for any immediate medical needs.
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Home-Like Environment: Our residences feature private bedrooms, beautifully designed common areas, and serene outdoor spaces, creating a comfortable and familiar atmosphere.
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Nutritious Home-Cooked Meals: Residents enjoy delicious meals prepared from scratch, accommodating dietary preferences and promoting overall health.
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Engaging Recreational Activities: Daily programs, including physical exercise classes, arts and crafts, music therapy, and spiritual services, are designed to enrich the lives of our residents.
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Additional Amenities:
- On-site beauty salon with hairdresser and manicurist visits.
- Pet therapy to provide companionship and joy.
- Housekeeping and laundry services to maintain a clean and comfortable living space.
- Backup whole-home generator to ensure uninterrupted comfort and safety.
At Audubon Care Homes, our mission is to create a nurturing environment where residents feel valued, supported, and at home.